Tugas Bahasa Inggris Bisnis 1 - Apology Letter
13118107 - Helmi Selo Darmawan - 4KA15
Gambaran dari surat:
Apology Letter ini ditujukan kepada perusahan Sputink Yabinsk Ltd yang melakukan pemesanan pada High Tech Corp. Namun, pada saat pengiriman terjadi keterlambatan yang disebabkan oleh badai yang melanda kota pengirim.
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October 10th, 2021
Sputnik Yabinsk Ltd
54 St Simonte
Minsk, Belarus
Dear Sir,
With all due respect, we would like to apologize for the delay in delivery of order #DM582. We apologize for the inconvenience but this delay could occur due to a major storm that hit our city.
We can certainly understand the disappointment this delay might have caused to you. We will be fully responsible if you want to make a refund or if there is damage to your item caused by shipping.
We value your business and we want to keep
you as a customer. Please accept our apologies and let us know if we can help
you in another way to resolve your disappointment. Thank you for your
understanding.
Yours sincerely,
Jenson Kirkland
Shipment Manager of Hight Tech Corp
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